Who we are
This website, Hot Water System Sydney, is a referral service. It connects people who need hot water work in Sydney with independent local contractors.
What we collect
When you call or use the enquiry form, we may collect your name, phone number, email address, suburb or address, and details about your hot water system and the work you need. Calls may be logged, and our website may collect standard technical information such as browser type and pages visited.
How we use it
We use your information to pass your enquiry to a local contractor who can quote on and carry out the work, to contact you about your enquiry, and to improve the website. We do not sell your personal information.
Who we share it with
Your enquiry details are shared with the contractor we refer you to, and with service providers that run our forms, phone lines and website hosting, only as needed to provide the service. Contractors handle your information under their own privacy obligations.
Storage and security
We take reasonable steps to protect the information we hold from misuse, loss and unauthorised access. No method of transmission over the internet is completely secure.
Access and correction
You can ask to access or correct the personal information we hold about you, or ask us to stop contacting you, by calling (02) 5943 7885.
Cookies and analytics
The website may use cookies and similar tools to understand how it is used. You can control cookies through your browser settings.
Changes
We may update this policy from time to time. The current version is always on this page.